Welcome to Cabe's Playhouse! We are excited to offer a wide range of educational toys that inspire creativity and learning. Below is our shipping policy, designed to provide you with all the essential details about our delivery process.
Processing & Shipping Times
Order Processing Time:
All orders are processed within 1-3 days. Once your order is processed, it will be forwarded to our trusted suppliers for shipment.
Shipping Times:
Shipping times may vary depending on your location and the supplier's warehouse location. Please see the estimated shipping times below:
- United States & Canada: 7-15 days
- Europe: 10-20 days
- Australia & New Zealand: 8-15 days
- Asia: 10-25 days
- Other countries: 15-30 days
Please note that shipping times are estimates and may vary due to unforeseen circumstances, such as customs delays, public holidays, or weather conditions.
Shipping Costs
We offer FREE SHIPPING on all orders.
Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. Please allow up to 48 hours for the tracking information to update. In some cases, depending on the supplier, tracking may not be available for certain regions.
International Shipping
We proudly offer worldwide shipping. However, please be aware that international shipments may be subject to customs duties, taxes, and fees. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delays and Issues
If your order is delayed or if you have not received it within the estimated timeframe, please contact our customer support team at hello@cabesplayhouse.com. We will assist you in locating your package and resolving any shipping issues.
Incorrect or Damaged Items
In the unlikely event that you receive an incorrect or damaged item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund as per our return policy.
Thank you for choosing Cabe's Playhouse! We strive to make your shopping experience seamless and enjoyable.